Terms of sale

Last updated: 3 October 2026

1. Who we are

The Crazy shop (Crazy Mug™, Crazy Shots™, Crazy Ice™) is operated by Adonis Horizon LLC, a limited liability company registered in the State of Wyoming (United States), with its registered office at: [REGISTERED ADDRESS TO BE COMPLETED]. You can reach us at any time from the Help & contact page.

2. Scope

These terms of sale apply to every order placed on this site by a consumer. By confirming your order, you accept these terms in the version in force on that date.

3. Products

Products are described and photographed as accurately as possible. Stated capacities are approximate. Our products are novelty items intended for adults; they are not toys. Glass items are fragile and must be handled with care.

4. Prices

Prices are shown in the currency of your delivery country, all taxes included. Delivery is free. The price that applies is the one displayed when you confirm your order.

5. Ordering

You choose your products, check your cart, enter your delivery address and pay. A confirmation email is sent as soon as payment is accepted; it confirms that we accept the order. We may refuse or cancel an order for a legitimate reason (suspected fraud, unusable address, abnormal quantity). You are then refunded in full.

6. Payment

Payment is made online, using one of the methods offered at checkout. It is processed by a secure payment provider: we never have access to your card details. The amount is charged when you order.

7. Delivery

We deliver to the countries offered at checkout. Parcels are shipped with a tracking number, emailed to you on dispatch. The estimated delivery time is shown on the product page and at checkout. The parcel is plain: nothing on the outside says what is inside.

If there is a delay, contact us and we will check with the carrier. If your order has not been delivered within 30 days of being placed, you may cancel it and be refunded in full within 14 days. A lost parcel is, at your choice, reshipped or refunded.

8. Right of withdrawal (14 days)

You have 14 days from receipt of your parcel to withdraw, without giving any reason. Simply tell us from the Help & contact page (or with the form below), then send the product back within the following 14 days, to the address we give you. Return costs are at your expense. We refund all sums paid, using the same payment method, no later than 14 days after being informed of your decision; we may wait until we have received the product or proof that it was sent.

Model withdrawal form: “To Adonis Horizon LLC. I hereby give notice that I withdraw from my contract of sale of the following product: … Ordered on … / received on … Name: … Address: … Date: …”

9. 6-month breakage guarantee

If your glass arrives cracked or broken, or breaks within 6 months of receipt, send us a photo and your order number: we will send you a new one free of charge, and you do not need to return the broken glass. This commercial guarantee is limited to one replacement per glass purchased.

10. “Laughs or your money back” guarantee, 30 days

If your purchase makes nobody laugh, you have 30 days from receipt to send it back and be refunded the full price paid. Contact us with your order number and we will give you the return address. Return costs are at your expense.

11. Statutory rights

These commercial guarantees are in addition to your statutory rights and do not replace them. You benefit from the legal guarantee of conformity provided by the consumer law of your country of residence (at least 2 years from delivery in the European Union). If a product is not in conformity, you may ask for it to be repaired or replaced or, failing that, for a price reduction or a refund.

12. Liability

We are not liable for use of the product that does not match its intended purpose, nor for a delay or failure caused by force majeure.

13. Personal data

Your data is used to process and deliver your order and to provide after-sales service. Details are in our privacy policy.

14. Customer service and complaints

Any question or complaint can be sent to us from the Help & contact page. We usually reply within 24 hours, Monday to Friday.

15. Dispute resolution

If your written complaint has not been resolved, you may turn to a consumer mediation or alternative dispute resolution body in your country of residence. We will give you the details of the competent body on request.

16. Governing law

These terms are written in French; this translation is provided for your convenience. They are governed by French law, without depriving you of the mandatory protective provisions of the law of your country of residence.