Track order
Your tracking number is in the shipping email. Didn't receive it? Write to us with your order number, and we'll resend the link.
Help & Contact
Have a question? We’ll get back to you quickly.
Tracking, broken glass, refund: Tell us what’s wrong, and we’ll take care of it. We usually respond within 24 hours, Monday to Friday.
Glass broken or cracked
Send a photo and your order number. We’ll send you a new one free of charge. Valid for 6 months.
Not funny? Your money back
You have 30 days to return your purchase and receive a full refund.
Write to us
Fill out the form, and we’ll get back to you by email.
Quick Answers
Where is my package?
As soon as your order is on its way, you'll receive an email with the tracking number. Please also check your spam folder. If the tracking hasn't been updated for several days, drop us a line: we'll look into it with the shipping carrier.
My glass arrived broken. What should I do?
Send us a photo of the glass and your order number using the form. We’ll send you a new one free of charge, and there’s no need to return the broken one.
How do I get my money back?
Write to us within 30 days of delivery with your order number. We will explain the return process; the refund will be issued to your original payment method.
Can I change or cancel my order?
Yes, as long as it hasn't been shipped yet. Write to us as soon as possible with your order number.
I haven't received a confirmation email
Check your spam folder or the Promotions tab. Still nothing? Write to us with the name and email address used for the order.
More questions about the product? Go to the Translation missing: en.crazy.nav.faq